Learner Engagement & Communication

Course Discussions

• About Course Discussions
  • Understanding When Learners Can See Discussion Topics
  • Discussions in the edX Mobile App
• Running Course Discussions
  • Understanding the Elements of a Discussion
  • Using Naming Conventions for Discussion Topics
  • Seeding Discussion Topics
  • Minimizing Thread Proliferation
  • Closing Discussions
• Moderating Discussions
  • About Discussion Moderation Roles
  • Provide Guidelines for Learners
  • Develop a Positive Discussion Culture
  • Find Questions and Discussions
• Guidance for Discussion Moderators
  • Responsibilities
  • Qualities of Good Discussion Moderators
  • Best Practices for Discussion Moderation
  • Guidelines for Specific Types of Posts
• Assigning Discussion Moderation Roles
  • Add Someone To a Discussion Role
  • Remove Someone from a Discussion Role
• Configuring Open edX Discussions
  • Create Course-Wide Discussion Topics
• Working with Discussion Components
  • Create a Discussion Component
• Administer Discussions
  • Edit Messages
  • Delete Messages
  • Respond to Reports of Misuse
  • View Profile Information for Discussion Participants
  • Block Users
• Closing Discussions
• Enable/Disable Anonymous Discussion Posts
  • Allow Anonymous Discussion Posts
  • Allow Anonymous Discussion Posts to Peers
• A Learner’s View of the Discussion
• About Divided Discussion Topics
  • What Are Divided Discussions?
• Setting Up Divided Discussions
• Divide All Content-Specific Discussion Topics
• Divide Course-Wide Discussion Topics
• Setting up Discussions in Courses with Cohorts
• Managing Divided Discussion Topics
  • Overview
  • Identifying Who Can Read a Post
  • Choosing the Visibility of a Post
  • Viewing the Posts of a Group

Bulk Emails

• Bulk Email Messages from the Course Team
  • Message Addressing
  • Composing Email Messages
  • Use Keywords in Messages
  • Message Workflow States
  • Email Task History Report
• Send an Email Message to Course Participants
• Send a Scheduled Email Message to Course Participants
• Review Sent Messages
• Example Messages to Learners
  • Pre-launch Reminder
  • Launch Day Welcome
  • Reminder to Register for Verified Certificate
  • Weekly Highlights
  • Mid-Course Encouragement
  • Mid-Course Event
  • Technical Issue
  • Course Farewell and Certificates
  • New Course Run Announcement

Automatic Emails

• Automatic Email Messages from edX
  • Automatic Email Message Text

Course Highlights

• Set Section Highlights for Highlight Emails
  • Send Highlight Emails
  • Set Course Section Highlights
  • Enable Highlight Emails

Course Updates

• Adding Course Updates and Handouts
• Add a Course Update
  • Add a Course Handout
• Add Course Updates and Hand-outs

Course Wiki

• About the Course Wiki
• Managing the Course Wiki
• Using the Course Wiki
  • Showing or Hiding the Wiki
  • Controlling Access to the Wiki
  • Setting Permissions for Wiki Articles
  • Seeding the Wiki
  • Locking a Wiki Article
  • Deleting a Wiki Article
• Course Wiki Tasks
  • Adding a Wiki Article
  • Editing a Wiki Article
  • Searching for Wiki Articles
  • Managing Versions of Wiki Articles

Adding Live Sessions

• Course Live
  • Enable or disable course live app
  • Provider specific configuration

Google Calendar Tool

• Google Calendar Tool
  • Overview
  • Editing Google Calendars

Learner View

• Collapse and expand the navigation sidebar

Manage a Course Run

• Enrollment Requirements
  • Registration and Enrollment

Poll Tool

• Poll Tool for OLX
  • Terminology
  • Create a Poll
  • Format description
  • Example
• Enable the Poll Tool in OLX
  • Add a Poll in OLX
• poll Element Attributes

Survey Tool

• Survey Tool
  • Overview
  • Enable the Survey Tool
  • Add a Survey in Open edX Studio
  • Editing Published Surveys
  • View Survey Results
• Enable the Survey Tool in OLX
  • Add a Survey in OLX
• survey Element Attributes

Qualtrics Survey Tool

• Qualtrics Survey Tool
  • Add a Qualtrics Survey to Your Course
• View Survey Responses
  • View Overall Responses
  • View Survey Responses for an Individual Learner

Word Cloud Tool

• Word Cloud Tool
  • Enable the Word Cloud Tool
  • Create a Word Cloud

---

Feedback