openedx.core.djangoapps.zendesk_proxy package

Subpackages

• openedx.core.djangoapps.zendesk_proxy.settings package
  • Submodules
  • openedx.core.djangoapps.zendesk_proxy.settings.common module
    • plugin_settings()
  • openedx.core.djangoapps.zendesk_proxy.settings.production module
    • plugin_settings()
  • Module contents
• openedx.core.djangoapps.zendesk_proxy.v0 package
  • Submodules
  • openedx.core.djangoapps.zendesk_proxy.v0.views module
    • ZendeskPassthroughView
      • ZendeskPassthroughView.parser_classes
      • ZendeskPassthroughView.post()
      • ZendeskPassthroughView.throttle_classes
    • ZendeskProxyThrottle
      • ZendeskProxyThrottle.get_cache_key()
  • Module contents
• openedx.core.djangoapps.zendesk_proxy.v1 package
  • Submodules
  • openedx.core.djangoapps.zendesk_proxy.v1.views module
    • ZendeskPassthroughView
      • ZendeskPassthroughView.authentication_classes
      • ZendeskPassthroughView.parser_classes
      • ZendeskPassthroughView.post()
      • ZendeskPassthroughView.throttle_classes
    • ZendeskProxyThrottle
  • Module contents

Submodules

openedx.core.djangoapps.zendesk_proxy.apps module

Zendesk Proxy Configuration

class openedx.core.djangoapps.zendesk_proxy.apps.ZendeskProxyConfig(app_name, app_module)

Bases: AppConfig

AppConfig for zendesk proxy app

name = 'openedx.core.djangoapps.zendesk_proxy'

plugin_app = {'settings_config': {'cms.djangoapp': {'common': {'relative_path': 'settings.common'}, 'production': {'relative_path': 'settings.production'}}, 'lms.djangoapp': {'common': {'relative_path': 'settings.common'}, 'production': {'relative_path': 'settings.production'}}}, 'url_config': {'cms.djangoapp': {'namespace': '', 'regex': '^zendesk_proxy/', 'relative_path': 'urls'}, 'lms.djangoapp': {'app_name': 'openedx.core.djangoapps.zendesk_proxy', 'namespace': '', 'regex': '^zendesk_proxy/', 'relative_path': 'urls'}}}

openedx.core.djangoapps.zendesk_proxy.urls module

Map urls to the relevant view handlers

openedx.core.djangoapps.zendesk_proxy.utils module

Utility functions for zendesk interaction.

openedx.core.djangoapps.zendesk_proxy.utils.create_zendesk_ticket(requester_name, requester_email, subject, body, group=None, custom_fields=None, uploads=None, tags=None, additional_info=None)

Create a Zendesk ticket via API.

openedx.core.djangoapps.zendesk_proxy.utils.post_additional_info_as_comment(ticket_id, additional_info)

Post the Additional Provided as a comment, So that it is only visible to management and not students.

Module contents