At-Risk Learner Dashboard Reports#

In the At-Risk Learner Dashboard Reports, you can review the learners’ performance to gain a clear perspective of their engagement and performance in the course and identify those at risk of abandoning or dropping the course. In order for a learner to appear on this report, they must:

  • Be enrolled in the course

  • Have done something other than visit the course homepage

  • Not yet have passed the course

  • Not visited the course in seven or more days

If no learners match all of these conditions, the report will be empty.

The charts of this dashboard apply cross-filters to charts whose data sets contain the same name.

../_images/atrisk_learner_dashboard.png

At the top of this dashboard, you will find five tabs: Overview, Enrollment, Engagement, Performance, and Help. Each tab shows different information you can filter, choosing one particular learner to understand their behavior and take any necessary action to intervene.

In the tabs, you will find:

Overview#

In this tab, you will find the list of learners with names, usernames, and emails above the last visit date to have a first metric to indicate a risk factor. If you select one user in this tab, that selection will filter the information of the rest of the tabs to show only the information linked to that user. Suppose the name, username, and email address columns are empty. In that case, your site operator has omitted limited personally identifiable information from being displayed on your Open edX instance.

../_images/atrisk_overview.png

Enrollment#

This tab shows the number of enrollees by enrollment track and enrollment dates.

../_images/atrisk_enrollment.png

Engagement#

This tab contains a detailed report about the learners’ interaction with the course content, particularly with the pages, problems, and videos. This tab will give you relevant information about the troubles the at-risk learner group has with the content in case you need to create an alternative route for them.

../_images/atrisk_engagement.png

Performance#

This tab shows the course grades as a metric of the learner’s performance, indicating the approval percentage and the distribution of course grades.

../_images/atrisk_performance.png

Help#

The Help tab at the bottom of the course dashboard is a valuable resource for users seeking assistance or additional information. It typically provides quick access to relevant documentation and support materials related to the course and the platform.

../_images/help_tab.png

Note

Remember that you can change the filters of these reports by accessing Superset through the link above the reports. For more information, visit the How to Apply Filters page.

See also

If you want to refresh the information displayed in the report, click the More Options button (three vertical dots) in the upper right corner of each metric and select the Force Refresh option. For more information, visit the How to Update the Data.