Send an Email Message to Course Participants#

Important

You cannot cancel non-scheduled bulk email messages after you send them.

Before you send a message to a wide audience, send the message only to yourself to test and review it. Make sure it displays as you intend it to, and that any links or media function correctly.

To send an email message to course participants, follow these steps.

  1. View the live version of your course.

  2. Select Instructor, and then select Email.

  3. From the Send to option, select one or more groups of email recipients.

    Note

    Make sure you understand who is included or excluded when you send a message to one, or a combination, of the recipient groups. For details, see Who Is Included in Each Recipient Group?

  4. In the Subject field, enter a subject for the message.

  5. In the Message box, enter the text for the message.

    For details about options for composing your message, see Composing Email Messages.

  6. Select Send Email. A bulk email task is queued for processing.

Multiple courses use the same queue to complete these tasks, so it can take some time for your message to be sent to all of its recipients. You can perform other tasks on the instructor dashboard or navigate to other pages while you wait for your message to be sent.

Send a Scheduled Email Message to Course Participants#

We have introduced a way to schedule a bulk email message to be sent at a specified date and time in the future. Once a message has been scheduled, and until the message has been sent, it will be possible to view, edit, or cancel these messages.

Important

Messages may not be sent at the exact time specified

Note

We check the message schedules every fifteen minutes. For example, A message scheduled to be sent at 09:10:00 will not be processed until 09:15:00. Once the schedule for a message has elapsed it will be sent. When processed, these messages will be placed on the same queue that non-scheduled messages use, so it may take some time for your message to be sent to all recipients.

To send a scheduled email message to course participants, follow these steps.

  1. View the live version of your course.

  2. Select Instructor, and then select Email.

  3. From the Send to option, select one or more groups of email recipients.

    Note

    Make sure you understand who is included or excluded when you send a message to one, or a combination, of the recipient groups. For details, see Who Is Included in Each Recipient Group?

  4. In the Subject field, enter a subject for the message.

  5. In the Message box, enter the text for the message.

    For details about options for composing your message, including using keywords to make the message more personal, see Composing Email Messages.

  6. Check the Schedule this email for a future date checkbox. This also updates the Send Email button to a Schedule Email button.

  7. Enter a date (in the future) within the Send date field, or optionally click on the calendar icon to open up a date picker to assist in selecting a date for the message.

  8. Enter a time within the Send time field, or optionally click on the clock icon to open up a time picker.

  9. Select Schedule Email. A bulk email task is then scheduled for processing.