Adding Feedback and Hints to a Problem#
You can add feedback, hints, or both to the simple problem types.
By using hints and feedback, you can provide learners with guidance and help as they work on problems.
Feedback in Response to Attempted Answers#
You can add feedback that displays to learners after they submit an answer.
For example, the following single select problem provides feedback in response to the selected option when the learner selects Submit. In this case, feedback is given for an incorrect answer.

Best Practices for Providing Feedback#
The immediacy of the feedback available to learners is a key advantage of online instruction and difficult to do in a traditional classroom environment.
You can target feedback for common incorrect answers to the misconceptions that are common for the level of the learner (for example, elementary, middle, high school, college).
In addition, you can create feedback that provides some guidance to the learner about how to arrive at the correct answer. This is especially important in text input and numeric input problems, because without such guidance, learners might not be able to proceed.
You should also include feedback for the correct answer to reinforce why the answer is correct. Especially in questions where learners are able to guess, such as single select and dropdown problems, the feedback should provide a reason why the selection is correct.
Providing Hints for Problems#
You can add one or more hints that are displayed to learners. When you add hints, the Hint button is automatically displayed to learners. Learners can access the hints by selecting Hint beneath the problem. A learner can view multiple hints by selecting Hint multiple times.
For example, in the following single select problem, the learner selects Hint after having made an incorrect attempt.

The hint text indicates that it is the first of two hints. After the learner selects Next Hint, both of the available hints appear. When all hints have been used, the Hint or Next Hint option is no longer available.

Best Practices for Providing Hints#
To ensure that your hints can assist learners with varying backgrounds and levels of understanding, you should provide multiple hints with different levels of detail.
For example, the first hint can orient the learner to the problem and help those struggling to better understand what is being asked.
The second hint can then take the learner further towards the answer.
In problems that are not graded, the third and final hint can explain the solution for learners who are still confused.
Create Problems with Feedback and Hints#
While editing a problem block, you can apply Answer-specific feedback for all problem types. Group feedback can only be applied to multi-select problems.
Any number of hints can be added for all simple problem types.
Adding Answer-specific Feedback#
Answer-specific feedback can be added under each answer by pressing the feedback icon to the right of the answer text. Feedback entered in these fields are given when the learner selects that answer or when the learner does not select that answer.

Note
The “is not selected” feedback field shown above is only available for the multi-select problem type.
Adding Group Feedback for Multi-Select Problems#
This setting can be found on the collapsible settings to the right of the problem editor. Feedback entered in this field will display if and only if the learner selects all of the checked answers. Click the Add group feedback button to add additional feedback for different groups of checked answers. Group feedback can only be applied for the multi-select problem type.

Adding Hints#
This setting can be found on the collapsible settings to the right of the problem editor. Click the Add hint button to add additional hints for learners.

See also
About Problems, Exercises, and Tools (concept)
Guide to Problem Types (reference)
Working with Problem Components (reference)
Guide to Problem Settings (reference)
Gradebook Assignment Types (reference)
Best Practices for Providing Feedback (concept)
Adding Feedback and Hints to a Problem (reference)
Awarding Partial Credit for a Problem (reference)
Set the Assignment Type and Due Date for a Subsection (how-to)
Adding Tooltips to a Problem (reference)
The Learner View of a Problem (reference)
The Advanced Editor (reference)
Add Hints via the Advanced Editor (how-to)
Modifying a Released Problem (reference)
Maintenance chart
Review Date |
Working Group Reviewer |
Release |
Test situation |